Charly Cares - find the nicest babysitter for your kids

The payment through the app works as follows: when the Angel is at your home, a timer will automatically start, and upon their departure, you stop the timer. Then, you check the times for accuracy and choose whether to pay the Angel privately or through your business (if your employer reimburses for babysitting expenses). If you are paying personally, you can, after consulting with the visiting Angel, choose a payment method:

1. iDeal: Arrange the payment through your bank app. The Angel will be paid within a day.
2. Cash or via Tikkie: Arrange the payment directly with the Angel.
3. Via direct debit: You don't need to do anything else; Charly Cares will debit the amount from your account within 2 working days and pay the Angel after 4 working days.

Note! For a Pet Care booking, a fixed rate applies to that booking. The timer will automatically stop, and you don't need to take any further action. The same applies to a Senior Care booking; the timer will be automatically stopped. Both Pet and Senior Care payments are processed through direct debit.

Easy peasy! In our app, go to 'Discover' > 'Book an Angel'. Enter the dates and times for which you need a babysitter. You will then be able to either select 10 Angels yourself, or post your request on Jobboard.

Selecting 10 Angels yourself? Write a personal message and send the request, then wait for the Angels to respond. If one of them accepts, your request is successful.

If you choose Jobboard, write a personal message and post your request to Jobboard. All Angels near you will be able to see your request and respond. In the end, you decide who ends up babysitting.

You can think of Jobboard as the old-fashioned bulletin board in the supermarket, where you put up a note if you're looking for a babysitter. Jobboard works the same way and is a kind of bulletin board for our Babysitter Angels, where they can see job posts from parents.

There are 2 ways to make a booking request, either way, you can use Jobboard.

Option 1

• Select the date and time you need a babysitter.
• Select the Angels you would like to book. Use all the handy filters to do this!
• The 'place on jobboard' slider is automatically on (you can turn it off), we recommend leaving it on for a higher success rate.
• Your selected Angels can respond to your application. At the same time, Angels through Jobboard can respond.
• You will receive all proposals and accept the proposal from your favorite Angel.

Option 2 (In areas surrounding cities)

• Select the date and time you need a babysitter.
• Post the call directly on Jobboard (note: you will not select your favorite Angels).
• Angels who match your preferences can respond to your request via Jobboard.
• You will receive all proposals and accept the proposal from your favorite Angel.

You can also reject the proposal. Your booking request does not disappear from Jobboard. You have 6 hours to respond to proposals from Angels.

Good to know
- Angels who do not fully meet your requirements can also respond to your request on Jobboard.

- When you invite an Angel and they subsequently accept the offer, they become the Angel on the booking. When an Angel makes an offer on your booking, you still have to accept it.

Reliability is number one priority at Charly Cares. Before our Babysitting Angels start working with us, they are personally checked for experience, motivation and personality. We also ask for 2 references from families where they have babysat before. When filling out their profile in the app, they can do a personal iDIN check, which we use to verify their personal data. In addition, our Angels and families are both rated after each babysitting service, supplemented with a review if necessary. We constantly monitor this to ensure quality. These ratings & reviews are also visible to you when you book an Angel.

Here you can find a video where Charly further elaborates on this subject!