Charly Cares gift card packed in a box as a nice gift

How does the Babysitter Gift Card work?

Did you receive a Babysitter Gift Card? Lucky you, with this you can book a trusted Babysitting Angel in your neighbourhood with ease. Cash in your Babysitter Gift Card and enjoy your well-deserved time off!

  • Log in on the Charly Cares Babysitting App

  • Enter your personal gift code

  • Book a Babysitting Angel & enjoy your me-time

#1 Open the Babysitting App

The first step: log onto your account on our Babysitting App. Are you new to Charly Cares? No worries! Download the Charly Cares babysitting App through the App Store or Google Play Store, then create a new account in a couple of simple steps.

Enter gift code

#2 Enter your gift code

On your Babysitter Gift Card, you can find your personal gift code. Cash in your babysitting credit by going to Profile → Credit & gift codes. On this page, your can enter your code, which will then be automatically added to your babysitting credit.

Enter gift code

#3 Book a Babysitting Angel

Find a trusted Babysitting Angel who meets your criteria. Book a babysitter & you’re ready to go! Leave the kids in good hands and enjoy your time off.

Enter gift code

What are the terms and conditions of the Babysitter Gift Card?

The Babysitter Gift Card is only valid in the Netherlands for purchasing babysitting credit. The babysitting credit can be spent through the Charly Cares Babysitting App or www.charlycares.com for the (partial) payment of a Babysitting Angel, until the card’s credit has been used up and/or until 3 years after the date of issue of the card. The issue date is the date that the Babysitter Gift Card has been sent via email or via post.

After the expiration date, the Babysitter Gift Card can no longer be extended or used. Any unused balance cannot be claimed. The balance of the Babysitter Gift Card will not be paid out and cannot be exchanged for money. The Gift Card is a bearer payment method.

Only the holder is in custody of the Babysitter Gift Card. The Babysitter Gift Card will not be replaced in the event of theft, loss, or damage. When purchasing/using the Babysitter Gift Card, you fully agree to the terms and conditions which were made known to the customer with the purchase of the Gift Card and that can also be viewed on www.charlycares.com.

Can I have the Babysitter Gift Card sent to someone?

You can have the Gift Card sent to someone directly by post, so that your gift is directly delivered to the correct recipient. Do make sure to enter a delivery address that's different from the billing address during the order process.

When will I receive the Babysitter Gift Card once I've purchased it?

After ordering a digital Babysitter Gift Card, you’ll receive it immediately in your inbox. Have you chosen the physical Babysitter Gift Card? In that case, you’ll receive it at home within four days.

What is the minimum order value of a Babysitter Gift Card?

The minimum orde value of a Babysitter Gift card is €10,-. The maximum amount that can be put on the giftcard is €500,-.

How long is my discount code/gift code valid for?

The expiration date is different for each giftcode. If a giftcode is associated with a promotional campaign, the expiration date of the offer is mentioned in the accompanying email. If the giftcode is connected to a Babysitter Gift Card, the giftcode expires 3 years after it was issued. All giftcodes can only be used once.

Does the balance of the Babysitter Gift Card have to be spent in one go?

Parents can use the Babysitter Gift Card multiple times. The total balance of the gift card does not have to be spent in one go. If there is any credit left after a booking, it will automatically remain on the Gift Card.

Where is Charly Cares available?

Charly Cares is available all across the Netherlands, from Maastricht to Groningen and Den Helder! So no matter where you live, sign up and download the app. With just one click, you’ll instantly see all the profiles in your area. See you soon!

How can you be certain that the Babysitting Angel is reliable?

Reliability is paramount at Charly Cares. Before our Babysitting Angels start working for us, one of our recruiters meet them via an online video call. We also check 2 references for each Angel. During the video call, we discuss the babysitter's motivation, experience, and personality at length. But ultimately, it is up to parent and Angel to judge whether there is a good match between the two parties. We therefore recommend a personal introductory meeting before the Angel comes to babysit.